The Big Blues, terms and conditions

Terms & conditions

Deposits
Deposits are due 14 days after booking in our reservation offices in Thailand. Deposits are 50% of the entire charter rate per every day of fishing booked. If no deposit is received 14 days after your booking, your reservation is subject to cancellation and the space can be sold to customers requesting space.

Final Payment
The final payment is due once in Phuket on the departure day of your trip. If payments are not received, The Big Blues reserves the right to sell the spaces in question with forfeiture of all money previously paid.

Forms of payment (for reservations and balance)
Acceptable forms of payment at our reservation office are: bank wire transfer (S.W.I.F.T.). In Phuket we accept only cash (Thai Bath).

Cancellation Policy
Should you wish to cancel your trip within 61 days of departure your deposit will be refunded, less a 10% cancellation fee (5% of which may be applied toward a future trip during the next consecutive fishing season). If you cancel your trip, for whatever reason, 60 days, or less, prior to your arrival date in Phuket your entire deposit will be forfeited. In the event of a “NO SHOW” all monies are forfeited.

We will always do our best to get you out fishing but please remember that trips and more particularly live aboard charters, may be restricted or cancelled due to weather conditions. In this case, calendar permitting, we will try to get you out on the next available window of opportunity or a full refund will be provided less any expenses incurred.

If we cannot fulfill a charter due to mechanical or other operational circumstances beyond our control, you will be fully refunded less any expenses incurred.

Responsibility
The boat, its Captain, deckhands and passengers are fully insured however we strongly advice all of our guests to make their own insurance.
The Big Blues, its employees and agents, assume no liability in fact for the service of any transport conveyance which may be used in providing service to the guest. Neither will The Big Blues be responsible for any injury, loss or damage caused by accidents or other events, including acts of God or weather conditions, or by any action or negligence of attendants of third parties, or any act, error or omission, injury, loss or accident , delay or irregularity which may occur for any reason, including neglect or default of any individual or company engaged in providing service to guest.

Travel Insurance is strongly recommended to protect your investment. In the event of a family emergency, act of God, or other unforeseen situation that would require you to cancel your trip, you could be covered in fact with travel insurance.

WE STRONGLY URGE YOU TO PURCHASE A TRAVEL INSURANCE

Tips
Gratuities are always at the discretion of the guest; however, we recommend tipping Captain and Mate with at least 10% of the charter boat rate per day. This amount is divided by the number of anglers fishing from the boat and can be given directly to the Captain who will split it 50/50 with the Mate.

Please contact us for the Special Safari to the Andaman Islands and freshwater fishing trips Terms & Conditions.

The Big Blues